We’re here for you when you face challenging situations. The Faculty and Charles University offers support services to help students cope with challenging studying, crisis moments or conflict with another member of the academic community.
The Ombudsman at the Faculty of Medicine in Pilsen is here to protect your rights and help create a safe, fair and respectful environment. He deals with various problematic situations that may arise in an academic environment.
The Ombudsman is independent and impartial, which means that he/she is not subject to any faculty authority and may not take any instructions on how to proceed. Its work consists of providing consultation, handling complaints, mediation, and assisting in conflict resolution. He always acts with discretion and respect for all persons involved.
I am here for all students, faculty and other staff of our college. It doesn’t matter if you are a new student, an experienced professor, or an administrative employee. The Ombudsperson will provide you with help and support regardless of your status.
In person: Department of Physiology, Faculty of Medicine, 76 Svobody Avenue, Faculty of Medicine, Building 2, 2nd floor or via e-mail and phone below. You can also use the Don’t Let It Be notification system.
Support can be used by any student of the Medical Faculty in Pilsen who would like to address a certain therapeutic topic or has certain difficulties.
The service is discreet, anonymous and free of charge. The service does not provide pharmacotherapy or comprehensive psychological diagnosis. If a student comes in with a request that requires a service that is not provided by the counselling centres or is beyond the professional capacity of the counsellor, the counsellor will refer the client to other centres/professionals to whom they can refer. This is short-term support that is limited to 1-5 sessions per year. It is not long-term psychotherapy.
Doc. MUDr. Jitka Švíglerová, Ph.D.
Graduated from the Faculty of Medicine of the Charles University, General Medicine. She has completed five years of training in group psychotherapy, catatymnistic imaginative psychotherapy, clinical hypnosis, autogenic training, coaching and integrative psychotherapy, which she uses most in her work with clients. Integrative psychotherapy could be described as therapy “tailored” to the client’s personality type, life story and current needs. In addition to working with clients, she also works as a lecturer in self-experience training at the Skala Institute and is a member of the Czech Association for Psychotherapy (CAP).
Contact:
jitka.sviglerova@lfp.cuni.cz
377593346
Mgr. Iveta Vacková
Graduated in double-discipline psychology, course of Rogers therapy, course of crisis intervention, course of hypnosis, course of psychosomatics.
Contact:
objednavky@psychosomatikaplzen.cz
606634493
If you encounter cases of inappropriate treatment towards you, you can contact the University Ombudsman at ombudsman@cuni.cz
The student informs the contact person Mgr. Petra Buňatová of interest in being included in the SSP register. He/she will provide himself/herself with a currently valid health certificate. Undergoes a functional diagnosis with a specialist. Agree further action with the contact person as necessary.
Contact person: Mgr. Petra Buňatová
Telephone: (+420) 377 593 117
E-mail: podpora.ssp@lfp.cuni.cz
Formal requirements for inclusion as a student with special educational needs
Charles University provides support services in the following forms:
They deal with acute emergencies and crisis situations involving a threat to health or life. The hotlines are for those who are experiencing severe depression, anxiety, panic attacks or who feel their own or others’ lives are at risk.
Who for: all UK students who need support, signposting to appropriate help or just someone to talk to because they are lonely
Who it’s not for: it’s not a crisis chat i.e. we don’t deal with urgent and serious situations such as self-harm, suicidal tendencies etc. At such times we refer to professional crisis services – a list of these is also on the service’s website
Who serves: students of the helping professions (psychology, social work, etc.) who are trained and work under the guidance of the program’s guarantor and coordinator and other professionals
How it works: One or more student consultants* are present at https://centrumcarolina.cuni.cz/CC-379.html every weekday from 6:00 to 8:00 p.m. Learners can simply click on the chat window and begin communicating anonymously with a trained student. The service is governed by the following rules
What it aims to do: offer support to students who need to navigate the university system, feel lonely or are struggling with psychological or personal issues that make it difficult for them to study, it is also for learners who just need someone to talk to in a safe and non-judgmental environment
We support your academic success. The main mission of the Teaching and Learning Center is to support you in your efforts to manage your studies at the Faculty of Medicine. We will help newly arrived students in a faster and more efficient transition to university.
We will regularly prepare lectures and seminars for you that will help you better adapt to the demanding study conditions, especially the lectures Memory as a Tool and How to Manage Stress and Survive the Exam Period (not only at school) so that you can study effectively, manage your study obligations and not lose your mental well-being.
Current dates of seminars and lectures
Are you facing the exam period and still wondering how to study effectively? Many of the tips and guides you may have come across are based on current scientific knowledge about how memory works.
Memory is an admirable, layered phenomenon that we often complain about, even though its physiological basis may be perfectly fine. The problem is often not to store information, but to be able to recall it effectively. Why don’t we remember at the right moment, but only with hindsight? How to counter it? The lecture is an introduction to information hygiene of memory processes and control of related motivational influences.
How to Manage Stress and Survive Exams (Not Only at School) | prof. MUDr. Jan Vevera, Ph.D.
Do you feel under constant pressure in connection with the demanding study of medicine? Do you feel stressed all the time?
Stress and anxiety are a natural reaction that has helped us survive since time immemorial. They can paralyze us or, on the contrary, give us the energy we need. But how to achieve this? The lecture is an introduction to mental hygiene and working with stress.
Teaching and Learning Center participates organizationally and methodically in the pilot implementation of the system of Year Representatives (YR) in the academic year 2024/2025. The first initiative to introduce YR came directly from the students. YR will play a key role in communication and support of students at the Faculty of Medicine in Pilsen.
Among the main tasks of YR are primarily:
1. Communication with students: YRs ensure that important information is effectively conveyed to students through group representatives using preferred communication channels.
2. Cooperation with the Academic Senate of the Medical Faculty in Plzeň (AS LFP): YR transfer information from the faculty to students and vice versa, help solve study problems and improve study conditions.
3. Search and distribution of information: YRs actively search and verify information about the happenings in the faculty to ensure that students are always well informed.
You can find a list of YRs and their shared emails in this overview.
We are also preparing a series of video guides on current topics that interest you. Here you will also find tips and tricks for effective learning, the use of modern technology and much more.
We will also advise you individually or direct you to where other experts can help you. We can help you find your senior classmate who will support you in your studies. Of course, all services are also intended for foreign students, whom we will help with integration thanks to joint activities with Czech students.
Didn’t you find exactly what you are interested in in our offer? Are you interested in learning more about a specific issue related to your studies outside of professional subjects? Feel free to share your ideas with us. Your suggestions will contribute to the development and improvement of our services.
Please, write your opinion here.
Expert leader: MUDr. Anna Malečková, Ph.D.
anna.maleckova@lfp.cuni.cz
Coordinator of educational activities: Bc. Martin Langer
martin.langer@lfp.cuni.cz
Coordinator of educational activities for foreign students: Mgr. Dita Macháčková
dita.machackova@lfp.cuni.cz
Charles University attaches the utmost importance to prevention and a safe environment for everyone. It does not accept any form of sexual and gender-based harassment or violence and expects all individuals in the university community, its visitors, and contracting partners to treat each other with mutual respect, consideration, and dignity.
Sexual harassment can be generally defined as inappropriate or unwelcome behaviour with sexual overtones. The essence of sexual harassment (similar to other forms of harassment) is an attempt to acquire, increase, or maintain dominance over another person. Hence, we can divide sexual harassment into two categories:
1. Unwelcome sexual attention,
2. Sexual blackmail and coercion.
First of all, you should know that such behaviour is unacceptable, and you must establish some boundaries in relation to it. Tolerating or taking the blame for such behaviour, dropping a class or ending your studies, or quitting your job does not help matters.
More information, contact e-mail and additional options of support for students and employees including links to other sources can be found on Charles University’s website.
This information is, from this point on, permanently displayed also in the section “Center for students – counselling”.
